Update My Details

Why Keep Your Details Up To Date?

Regular Know-Your-Customer (KYC) updates help us protect your account, reach you when it matters, and keep your banking relationship running smoothly. If your account has been inactive for a while, this same form reactivates it.

Keeps your account secure and compliant with Bank of Ghana KYC requirements
Ensures we can reach you — SMS alerts, statements, and important notices
Reactivates a dormant account so you can transact again
Takes about 5–10 minutes to complete

What you'll need: your account number (if known), a valid Ghana Card (front and back), and a few minutes to review your current details.

Personal Information

Step 1 of 5

Account Number (if known)

Personal Information — 1

Full Name *

Marital Status

Gender

Mother's Maiden Name

Date Of Birth

Home Town

Place Of Birth

Purpose Of Account

This is a joint account — add a second account holder

Contact Details

Step 2 of 5

Residential Address

City

Nearest Landmark

Metropolitan / Municipal / District Assembly Area

Mailing Address

Phone Number (Old)

Phone Number (New) *

Email Address

Valid Means Of Identification

Step 3 of 5

Type Of Identification

ID Number

ID Issue Date

Expiry Date

Upload Ghana Card

Ghana Card — Front
Click or drop image

Ghana Card — Back
Click or drop image

JPG, PNG, or WEBP — 2MB maximum per photo.

Emergency Contact & Additional Details

Step 4 of 5

Contact Person (In Case Of Emergency)

Name

Relationship

Phone Number

Phone Number 2

Residential Address

Additional Details

Name Of Beneficial Owner(s) Of The Account

Name Of Spouse

Date Of Birth Of Spouse

Phone Number

Occupation Of Spouse

Dormancy, Declaration & Signature

Step 5 of 5

Reason(s) For Dormancy

Proximity Out Of Town Dissatisfaction Of Service

Other

Reason(s) For Activation

Declaration

My account has been dormant for over twenty-four (24) consecutive months. I wish to resume the operations of my account with you. Please, kindly reactivate my account. I therefore understand that I am required to effect either a deposit or withdrawal as part of the account re-activation process. I also confirm that the above information is correct.

I confirm that I have read and agree to the declaration above. *

Customer Signature / Thumbprint

Sign above using your mouse or finger

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